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  • Dulcie Gillies
  • 5326webpage
  • Issues
  • #9

Closed
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Created Dec 21, 2025 by Dulcie Gillies@dulciegilliesOwner

Outlook Stuck on Loading Profile Issue Fixed

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. We're aware of an issue where some users see the error message "Your message easy fixes for Outlook errors can't be displayed right now".

Try accessing other websites to confirm that the issue is specific to Outlook Web. Start typing in the search box to find a contact or contact list. Right-click an existing folder and select Create easy fixes for Outlook errors new subfolder. Calendar events can be used for your own personal event, or you can invite others to create an in-person or Teams meeting. To find the item with the attachment, scan the list of items in the thread.

Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. You may not expect this behavior, but the removal of the item is appropriate given the circumstances. Also, this specific kind of situation is rare, and it will always be entered in the ScanPST log file.

If any of these components are missing or corrupted during installation, Outlook may fail to open or could crash unexpectedly. Maybe you've added a new program to your computer that doesn't get along with Outlook, or your system has a virus. Regardless easy fixes for Outlook errors of the specific cause, there are several key troubleshooting fixes to try that might help. If it starts without any problems, you can check the add-ins. Moreover, it will help you to get the answer to which add-in is causing the issue.

I used to - now they are just stuck on loading when I double click on them. I can hover and get a preview, but i can't see the whole thing. When the exact reason for the error easy fixes for Outlook errors is not known you have to try multiple methods to fix the error. Here, we present you with distinct methods that can help to fix the error.

If the self-help doesn't solve your problem, scroll down to Still need help? Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user. We will update this article as soon as we have more information on a fix. While we fix the problem, you can send the file as a OneDrive link. The root cause has been isolated to a bug introduced in build 8962, which was partially reverted, and further mitigation efforts are ongoing.

To install the latest Windows and Office updates, click the link below. Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for easy fixes for Outlook errors automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.

I'm having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles. Microsoft Outlook is an excellent application with a wide range of features. With Outlook, you can access email, calendar, contacts, and more in easy fixes for Outlook errors a single app, making it user-friendly. Still, like other apps, Outlook also runs into issues sometimes.

We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.

Before making changes, make sure to save your Outlook stuff to keep it safe. If Outlook still doesn’t open after trying these fixes, you might need more help. Asking IT experts or Microsoft’s support team could give you the best solution for the Outlook problem you’re facing. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. Find solutions to common problems or get help from a support agent. With the window with the Windows Update, you will see all the updates you need to make for your Microsoft Office.

Once the PST file is repaired, you can import the repaired PST file into a new or existing Outlook profile to restore and access all mail items. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the easy fixes for Outlook errors repair tool that Outlook can't place in their original structure. Moreover, this tool can quickly recover email messages, calendars, tasks and other data from corrupted PST files. It also offers a filter option; users can filter items using different criteria when they want to have only the desired items to process.

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